A product that helps dealing with psychotherapy consultation management and mental condition evaluation.

Client

We were approached by the representatives of the Vilnius University Faculty of Philosophy with a unique request. It was brought to our attention that the demand for psychotherapy in Lithuania has been steadily increasing in recent years, and the staff at the university’s counseling center were struggling to keep up with the volume of consultations. We were honored to have the opportunity to assist the largest university in Lithuania in addressing this challenge and streamlining their consultation management process.

Challenge

The Faculty of Philosophy at Vilnius University approached us with a challenge: to optimize the administrative work for their team and prioritize patients based on their mental health status. However, this project presented a number of complex considerations, including:

The patient’s status as a faculty member
The qualifications of the therapist
Pricing and discounts
What about discounts?
Scheduling and availability of rooms
Group consultations
Maintaining medical privacy
…
…

We were fortunate to have excellent communication with the Faculty of Philosophy, who were highly proficient in computer literacy. This made it easy to discuss even the most technical aspects of the project. After a few meetings, we were able to come up with several ideas and mockups to help them achieve their goals. Ultimately, we were able to provide solutions to all of these challenges.

Result

Process & Main Functionality

To effectively meet the demand for psychotherapy services at the Faculty of Philosophy, it was necessary to implement a system that would enable staff to efficiently schedule sessions for patients based on their needs. Given the constraints of time and resources, we decided to create a cabinet booking sub-system that would allow each therapist to manage their own patient appointments. This decentralized approach allowed for greater control over time and priority while preserving the confidentiality of medical information. By leveraging this innovative solution, we were able to streamline the process of scheduling sessions and ensure that patients received the care they needed in a timely manner.

The cabinet booking sub-system we developed allows each therapist to effectively manage their own time and patient appointments, providing them with the ability to easily access and review a patient’s history in one central location. This enables therapists to make informed decisions about the type of care each patient requires, ensuring that they receive the most appropriate treatment based on their individual needs. Overall, this solution allows for more efficient and effective management of patient care within the Faculty of Philosophy.

Our cabinet booking sub-system provides complete visibility into therapist schedules, eliminating the possibility of miscommunication and improving overall efficiency.

The cabinet booking sub-system we developed offers a user-friendly interface that allows therapists to easily create new appointments or schedule recurring visits with just a few clicks.

Our cabinet booking sub-system features automated processes that handle a range of administrative tasks, such as email notifications, templating, and price calculations. These processes are based on customizable rules that can be defined by the administration, enabling them to tailor the system to their specific needs and requirements. This allows for greater efficiency and eliminates the need for manual intervention in these processes.

We were excited to have the opportunity to work with Vilnius University and are grateful for the experience and knowledge gained outside of our core IT expertise. It was a rewarding and enjoyable project, and we look forward to similar opportunities in the future.

Our Clients' Feedback

We are sending a big Thank you to the whole Bitcat team. Could not believe that the road from an idea to a fully working project can be so smooth. To this day the tool that they created is solving a real world problem and is helping us and our patients everyday. The best part is that we can rely on their support long after the project has been released and Bitcat is there for us immediately.

BITCAT made managing our physical rehabilitation clinic so much easier with their visit management system. After the launch, we were able to easily plan our visits, handle payments, and calculate salaries, along with managing product inventory. The software aligns perfectly with our business model. We simply described what we needed, and the BITCAT team delivered it without any misunderstandings. They are very professional, responsive, and reliable. We still receive support long after the project launch. I highly recommend BITCAT!

Throughout the years, I have engaged with numerous developers across various projects and have had diverse experiences. I am pleased to have discovered BITCAT as a partner, as, with their assistance, my operations now proceed seamlessly. The introduction of new automation and a 3D configuration tool, coupled with a comprehensive e-commerce solution, has enabled me to streamline my services. Consequently, we, as a business, now have access to significantly more resources.

BITCAT has been instrumental in the success of our online store. Over the past two years, their team has not only expertly crafted a sleek, user-friendly platform but has also provided continuous maintenance and updates, ensuring our site stays ahead of the curve. Top tier quality and communication on every detail was the thing that really kept us for so long and still going strong. I highly recommend BITCAT!

At first, I was skeptical about implementing a new software for my business and even considered an off the shelf solution. However I’m glad we did it, because BITCAT made the entire process seamless and delivered a product that is 100% aligned with our operations. If anyone is looking for a reliable and experienced technology partner, look no further than BITCAT.

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We’ve started working with Bitcat to build our internal CRM system. Our main point of contact – Arvydas has not only provided the highest quality of work, but also helped us with the project management in general. Having such accountable, helpful, a call/message away team is all you can look for in outsourced IT service. Everything from the project scope, day-to-day operations, quick changes on the go or a complex solutions – they have it all. Apart from it all, the speed they work is more than you can expect and I couldn’t recommend it more to anyone looking for an IT partners.

Over the last few years, we’ve collaborated with the Bitcat team on projects that required a lot of specialized programming. They are experts in their field and can execute assignments on time while satisfying all of our technical specifications. They are flexible and quick to react to our internal changes. Furthermore, one of our internal engineers remarked on how clean their code is. We would definitely recommend them to anyone who is in need of custom programming work.

We are grateful for the work Bitcat has done on our e-commerce platform. The solutions they provided exceeded our expectations and addressed our specific needs in an outstanding way. Their dedication and expertise have been invaluable in helping our business thrive. We highly recommend Bitcat to anyone in need of a top-notch e-commerce solution.

The Bitcat team is a pleasure to work with. They are flexible, knowledgeable, and professional, which allowed us to achieve great results in a short time frame. Their expertise and experience really shines through in the quality of their work. We highly recommend them for custom software development and IT consulting services.