A customized e-commerce solution for a Tesla car parts provider in Eastern Europe

Client

As an official seller of Tesla car parts in Eastern Europe, our client has built a reputation for providing top-notch products and expert advice to their customers. They have a wide selection of high-quality parts available through their online store and a deep understanding of the various parts and systems in Tesla vehicles.

Challenge

As an IT consulting and custom software development company, we were approached to design, architect, and build an e-commerce solution to sell EV parts online. This presented a number of challenges to the Bitcat team, including:

The need for a fast search function was likely driven by the large number of OEM car parts offered by EVParts. With hundreds of thousands of parts available, it’s important to have a search function that can quickly and accurately identify the parts a customer is looking for.
A user-friendly interface is essential for any e-commerce site, but it can be especially important for a car parts retailer. Customers may not be familiar with the specific terminology or naming conventions used for car parts, so it’s important to have an interface that makes it easy for them to identify and locate the parts they need.
Keeping the car parts up to date for all Tesla car models and their available quantities is crucial for any car parts retailer. Customers will expect to be able to find the parts they need for their specific car model, and it’s important to have accurate information about the availability of those parts.
Streamlining the browsing, purchase, and delivery process can help to improve the customer experience and increase efficiency. By minimizing the need for customer interaction with another human, you can make the process more convenient and efficient for customers.
The ability to import new blueprints and map car parts to a list with prices and descriptions is a useful feature for any car parts retailer. It can save time and improve accuracy by automating the process of adding new parts to the inventory.

Result

Process & Main functionality

To help customers visualize the parts they were looking for, we provided detailed descriptions and images of each part, as well as the option to view a blueprint of the car with the parts labeled. To make it even easier for customers to find the specific part they needed, we implemented OCR(optical character recognition) technology to allow them to hover their mouse over a part in the blueprint image and have the corresponding row in a table light up, indicating the name and other details of that particular part. This made it easy for customers to find exactly what they needed, even if they didn’t know the exact name or part number.

Simultaneously, we explored a range of search engine options, but ultimately decided to develop a custom search engine solution to meet EVParts’ specific needs. This custom solution was designed to handle the large volume of data in EVParts’ inventory with lightning-fast speed, and included a search autocomplete feature to help users find what they were looking for even more quickly.

To keep EVParts’ inventory up to date and ensure that their customers had access to the most current information on available parts and quantities, we integrated their system with an API from an external source. This allowed us to automatically synchronize the inventory data on our platform with the latest information from the external source, ensuring that EVParts’ customers always had access to accurate and up-to-date information on the parts they needed. This API integration was a crucial part of our e-commerce solution, as it helped to streamline the process of managing and updating the inventory and ensured that EVParts’ customers could trust the information they were seeing on the site.

Finally, to streamline the browsing, purchase, and delivery process, we implemented a range of features such as saved searches, wish lists, and multiple delivery options. These enhancements made it easier for customers to shop for and receive the parts they needed, improving the overall customer experience.

Overall, the Bitcat team was able to successfully address the challenges presented by EVParts and deliver a comprehensive e-commerce solution for selling EV parts online. Their expert knowledge on the market and customer needs allowed us to provide them a fast, user-friendly, and efficient platform for customers to find and purchase the car parts they needed.

Our Clients' Feedback

We are grateful for the work Bitcat has done on our e-commerce platform. The solutions they provided exceeded our expectations and addressed our specific needs in an outstanding way. Their dedication and expertise have been invaluable in helping our business thrive. We highly recommend Bitcat to anyone in need of a top-notch e-commerce solution.

BITCAT made managing our physical rehabilitation clinic so much easier with their visit management system. After the launch, we were able to easily plan our visits, handle payments, and calculate salaries, along with managing product inventory. The software aligns perfectly with our business model. We simply described what we needed, and the BITCAT team delivered it without any misunderstandings. They are very professional, responsive, and reliable. We still receive support long after the project launch. I highly recommend BITCAT!

Throughout the years, I have engaged with numerous developers across various projects and have had diverse experiences. I am pleased to have discovered BITCAT as a partner, as, with their assistance, my operations now proceed seamlessly. The introduction of new automation and a 3D configuration tool, coupled with a comprehensive e-commerce solution, has enabled me to streamline my services. Consequently, we, as a business, now have access to significantly more resources.

BITCAT has been instrumental in the success of our online store. Over the past two years, their team has not only expertly crafted a sleek, user-friendly platform but has also provided continuous maintenance and updates, ensuring our site stays ahead of the curve. Top tier quality and communication on every detail was the thing that really kept us for so long and still going strong. I highly recommend BITCAT!

At first, I was skeptical about implementing a new software for my business and even considered an off the shelf solution. However I’m glad we did it, because BITCAT made the entire process seamless and delivered a product that is 100% aligned with our operations. If anyone is looking for a reliable and experienced technology partner, look no further than BITCAT.

BITCAT did an outstanding job creating our car advertising and selling platform. The team was professional and responsive throughout the process. The platform is user-friendly and visually appealing. The integration with the internal parking lot system is a great feature that allows us to easily track and show cars to interested buyers. We highly recommend BITCAT for custom software development.

Bitcat has transformed the way we manage our steel works factory. Their automated workflow solutions have made the difficult processes of our factory much more seamless, allowing us to focus on input and output without the need for micromanagement. We’re grateful to the Bitcat team for their assistance and highly recommend them.

We’ve started working with Bitcat to build our internal CRM system. Our main point of contact – Arvydas has not only provided the highest quality of work, but also helped us with the project management in general. Having such accountable, helpful, a call/message away team is all you can look for in outsourced IT service. Everything from the project scope, day-to-day operations, quick changes on the go or a complex solutions – they have it all. Apart from it all, the speed they work is more than you can expect and I couldn’t recommend it more to anyone looking for an IT partners.

Over the last few years, we’ve collaborated with the Bitcat team on projects that required a lot of specialized programming. They are experts in their field and can execute assignments on time while satisfying all of our technical specifications. They are flexible and quick to react to our internal changes. Furthermore, one of our internal engineers remarked on how clean their code is. We would definitely recommend them to anyone who is in need of custom programming work.

We are sending a big Thank you to the whole Bitcat team. Could not believe that the road from an idea to a fully working project can be so smooth. To this day the tool that they created is solving a real world problem and is helping us and our patients everyday. The best part is that we can rely on their support long after the project has been released and Bitcat is there for us immediately.

The Bitcat team is a pleasure to work with. They are flexible, knowledgeable, and professional, which allowed us to achieve great results in a short time frame. Their expertise and experience really shines through in the quality of their work. We highly recommend them for custom software development and IT consulting services.